Lobster Networks will only issue refunds in the form of account credits, unless specifically prohibited by U.S. Law or Maine State Law. Refunds will only be issued on full release products at the discretion of the Lobster Networks team for issues caused by Lobster Networks or its partners.

Alpha and Beta products are not eligible for refunds, as you are knowingly using a product which is incomplete and may have issues and downtime as a regular occurrence.